Privacy Policy

Last Updated: October 28, 2025

1. Introduction

Mahaswami Software Private Limited ("we," "us," or "our") is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Information: This includes identifiable data such as your name, email address, shipping address, phone number, and any other information you provide when you make a purchase or sign up for our newsletter.
  • Payment Information: When you make a purchase, we collect necessary payment details, including credit card information and billing addresses. This data is handled securely by our payment gateway partner, Razorpay. We do not store your full payment card details on our servers.
  • Technical Data: We automatically collect certain information about your device and browsing actions, such as your IP address, browser type, operating system, and pages visited on our site.
  • Cookies and Tracking: Our website uses cookies and other tracking technologies to enhance your user experience, analyze site usage, and support marketing efforts.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Process Transactions: We use your personal and payment information to process your orders and deliver the products or services you purchased.
  • To Improve Our Website: We analyze technical data to understand how visitors use our site, which helps us enhance its functionality and user experience.
  • To Send Marketing Communications: If you opt-in, we may use your email to send you newsletters, promotional offers, and updates about our products. You can opt-out at any time.
  • For Security and Fraud Prevention: We use collected data to detect and prevent fraudulent transactions and other illegal activities.
  • To Comply with Laws: We use and disclose information to comply with legal obligations, including regulations set by the Reserve Bank of India (RBI).

4. Disclosure of Your Information

We do not sell or trade your personal information. We may share your data with the following third parties to operate our business:

  • Razorpay: As our payment gateway, Razorpay receives necessary payment and personal details to process your transactions securely.
  • Service Providers: We may share data with other third-party services that help us with functions such as website hosting, analytics, and marketing.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: You can request to access and update your personal information by contacting us.
  • Opt-out: You can opt-out of marketing communications by following the unsubscribe instructions in our emails.

6. Data Security

We have implemented reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. Your continued use of our site after any changes indicates your acceptance of the updated terms.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: sales@mahaswami.com